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United Kingdom

Shipping & Returns

We ship from China to worldwide, shipping time is about 5-7 days. We mostly use DHL, or EMS to ship orders. You can also get your orders in your hands for only 3-5 days by DHL! Delivery to some eastern states, we use airmail that can take about 15-30 days. Orders may be delayed due to bad weather, incorrect address, or access to the product.

We will ship items for 1-2 business days when your payment is cleared (Sat & Sun and most national holidays excluded), and we will send you tracking number in about two business days!

Please confirm your shipping address before you pay for it, you would better leave phone number for delivery contact. Enter a valid e-mail address when registering an account on our website and check emails often after you have purchased your order for updated information.

Return policy

1> Return defective items:
If the product turns out to be a defect with physical damage within 7 days of the initial receipt date, due to our mistakes, the customer can return the item to the original packaging without wear and tear for a free replacement. However, you will need to provide pictures that show the defect (s) of the product before returning.
2> returns products that you are pleased with:
If for some reason you are not satisfied with your purchase, you return it for 10 days in its original package with the receipt for a refund or exchange. If the return is not caused by our error, we will charge 20% of the product's fee during a refund and shipping fee will not be refunded or if a replacement is requested you are required to pay shipping costs for return and exchange.
3> No return on used item. Items must be unused and in original packaging for refund. Original cartoons may not be illegible or changed in any way.
4> Return is the customer's responsibility.
5> You must contact us for 7 days after you receive your order if you wish to return. We do not accept anyone returning for a decision that has been received for over a week.
6> We only allow a full refund for items that are caused by us. For other personal reasons, we will deduct the original handle charge when we make the refund.
7> If the package does not contain all the accessories and parts it was delivered with, the cost of accessories and spare parts will be deducted from the total product price and may only warrant a partial refund.
8> Repayments or repayments must be made after your package has been received by us. You will be notified by email to the address specified in your account when the refund is completed.
9> can take up to 7 business days to complete your return or exchange.
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